Yes I would agree as it was said by our previous PM, we have 1st class facilities but very poor maintenance culture.
In order to improve this situation, I would like to suggest that the following aspects be looked at:-
1. Design for maintenance - we should ensure that whatever is designed , it must take into account its maintenability - for example if we do concelealed plumbing - we must make sure there is a space where we can maintain the system ; If we provide flood lights at the ceiling in multipurpose halls - we must look at how it is going to be maintained - like providing catwalks etc etc
2. Encourage maintenance culture - we must make sure staff and the maintenance team go for regular periodic rounds of maintenance as stipulated in the maintenance manual. The culture of maintenance at failure only must be stopped. It is always more economical to maintain regularly than to wait till it fails because the cost of replacement would definitely be much higher
3. Funding for maintenance - this is an aspect where most of the time people tend to overlook and not allocate funds for regular maintenance. If this happens, then we are naturally going to maintain at failure or maybe never maintain it , and at the end let the project become a white elephant -loosing all the investment in the project. This is the worst case and should never happen. So when planning for annual budgets - maintenance cost SHOULD always be included.