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- Strategic relevance – of the domain which lets the community find a legitimate place in the organization
- Domain – directly related to real work
- Membership – experts involved
- Activities – relevant to the members and the domain, with the right rhythm and mix
- Governance – clear roles and expectations
- Facilitation – a dedicated, passionate, skillful and well-respected coordinator
- Culture – consistent attitude to sharing and collaboration
- Incentives – a desire to participate
- Reward & recognition – the organizational environment is adapted to support participation
- Time – members are given time and encouraged to participate
- Longevity – need both for communication and to build up trust, rapport and a true sense of community
- Measurement – how do we know a CoP is successful?
